Help & FAQ

A free-to-play social casino for adults in the UK, with 25 original slots, cascades, instant games and table games played for Stamps. It is for entertainment only.

No. There is no shop, no checkout and no card form anywhere on the site. Stamps are handed out free and cannot be bought.

No. Stamps have no cash value and cannot be exchanged, sold, transferred or withdrawn. They only keep score inside the Bureau.

Adults aged 18 or over who live in the United Kingdom.

Yes. Every game opens in demo mode with practice credits. Demo progress is not saved and resets when you leave.

Only in the browser on the device where you created it. We never receive a copy, which is why there is no e-mail password reset.

Use your recovery code on the recovery page. If you have lost both, the account cannot be opened again; you can start a new ID.

Not at the moment. Each browser keeps its own accounts. You can download your data from your desk.

Open My desk, go to Your data and choose Delete my account. It is removed from this device at once.

No. Every round, bonus spins included, starts with your press.

The round returned 40 of your 100 stake. A return below the stake is never called a win.

Below 500 Stamps your desk offers a free top-up of 5,000. In demo mode, practice credits refill on their own.

Results come from your browser's cryptographic random number generator and follow the published paytable. See how games work.

A button on every game page that hides the dossier so the board can use the full width of the screen.

Open My desk and choose Take a break: 24 hours, 7 days, 30 days or six months. Sign-in stays locked until the break ends.

Yes — every 15, 30, 45 or 60 minutes, set when you join or on your desk.

The National Gambling Helpline run by GamCare is free on 0808 8020 133, 24 hours a day. More organisations are listed on responsible gaming.